Our Return Policy

At The Kraft Shed, we strive to ensure you are completely satisfied with your purchase. If for any reason you are not happy with an item, we offer the following return options:

1. Returns for Refund or Exchange:

   • You may return undamaged products within 30 days of the original purchase date for a full refund or an exchange.
   • Please ensure the items are returned in their original condition.

2. Returns after 30 Days:

   • Items returned more than 30 days after purchase will not be eligible for a refund. Instead, you will receive store credit for the amount of the purchase.

3. Shipping Costs:

   • Customers are responsible for any additional shipping costs associated with returning the item. Please note that The Kraft Shed does not provide return labels.

4. Initiating a Return:

   • To initiate a return, please contact us at thekraftshed@outlook.com.au with your order number and details about the item you are returning. We will guide you through the process and provide any necessary information for shipping the item back to us.

We aim to make the return process as smooth as possible and are here to help with any questions or concerns you might have. Thank you for choosing The Kraft Shed, and we look forward to serving you in the future.